The Academy at Goodwill & Job Training
The Academy at Goodwill, licensed by the Arkansas State Board of Private Career Education, helps adult learners receive the training they need to secure new employment and advance their career.
Graduates of the Academy earn certificates that can lead to meaningful employment in high-demand jobs such as Welding, Forklift Certification, Environmental Services Technician, OSHA Training and Certified Business Professional Customer Services Series.
Our school’s hands-on training is delivered alongside Soft Skills and Life Lessons that help our students go to work fully prepared for long-term success. Job readiness, financial counseling, and job placement services are also provided!
Forklift Operator Safety Training
Forklift Safety Awareness Training classes are held the first and third Friday of every month, from 8:15 a.m. – 4:30 p.m. Mornings for this training class are spent watching instructional videos and in discussion, then students take a written exam. The afternoon sessions are hands-on forklift operator training. The training sessions occur at Goodwill’s Resource Center at 7400 Scott Hamilton Drive in Little Rock. For more information contact Steven Vaughn at 501-372-5100.
Certified Business Professional (C.B.P.) Series
The CBP Customer Service Certification provides the foundation for quality customer service and focuses on building life-long customer relationships by developing effective customer-care strategies.
The CBP Business Communications Certification The CBP™ Business Communication Certification equips the business professional with the best communication practices and develops business communication as a discipline.
The CBP™ Business Communication Certification course explores the study of the process of communication in the business environment, allowing us to understand how to make better choices in our day-to-day communication.
The CBP Business Business Etiquette & Professionalism Certification The CBP™ Business Etiquette and Professionalism Certification develops the concept of business etiquette and the proper etiquette practices for different business scenarios. You will learn the etiquette requirements for meeting, entertaining, telephone, and Internet business interaction scenarios.
Additionally, the CBP™ Business Etiquette and Professionalism certification module addresses etiquette challenges when doing business in a multi-cultural environment.
The CBP Business Leadership Certification The CBP™ Leadership Certification equips the business professional with the skills and characteristics required for effective leadership. Effective leadership skills are in demand in every aspect of business and are recognized as an indispensable element for corporate success.
The CBP™ Leadership certification course covers all of the essentials of today’s leaders. This is a hands-on and interactive course that uses real-life scenarios to develop practical leadership skills.
The CBP Sales Certification The CBP™ Sales Certification lays the foundation for professional selling by developing the selling process using effective sales methodologies. You will learn the skills and tactics of the leading sales professionals and take part in interactive scenarios to master those skills.
The CBP™ Sales certification course covers all the major sales stages and teaches the best practices in the sales industry.
You can find these classes and more on our Events Calendar.
OSHA Training Sessions
We provide frequent OSHA training sessions throughout the year. For more information and questions about this upcoming session and future sessions, please contact Branndii Peterson, 501-372-5100.